Frequently Asked Questions

Q: Do you have a waitlist?
A: Our waitlist time is approximately 2-4 weeks as of 01-03-2025.

Q: What can I expect during my first visit?
A: Your first session is about getting to know you and understanding your unique concerns. We’ll discuss your goals, current challenges, and begin exploring ways to support your journey toward well-being.

Q: How do I know if therapy is right for me?
A: Therapy can be beneficial for anyone looking to improve their mental health, gain insight, or manage specific issues. If you’re unsure, reach out to us for a preliminary discussion.

Q: Do you offer online sessions?
A: Yes, we provide both in-person and online therapy options to ensure you have the flexibility to access the care you need.

Q: What age-range do you work with?
A: We are currently set up to support individuals from all genders aged 12 years and older.

Q: Do you work with clients from LGBTQIA+ backgrounds?
A: Yes, we are an ally to the LGBTQIA+ community and are a gender and sexuality affirming practice.

Q: Do you accept clients with NDIS funding?
A: Yes, but we are only currently set up to support clients who self-manage their NDIS funding.

Q: Do you accept insurance?
A: We do not accept direct insurance payments, but we can provide receipts for you to claim through your insurance provider.

Q: Are there any services you can’t provide?

A: Please note we are currently unable to accept WorkCover, TAC-funded referrals, or provide assessments or letters/reports for court, legal, insurance, or Centrelink purposes.

***Please note: We are currently unable to support individuals presenting with the following diagnoses: Personality Disorders, Bipolar & Related Disorders, Treatment of Eating Disorders, Complex PTSD, Schizophrenia Spectrum & Other Psychotic Disorders.***